Data Protection Your Rights Philippines

ph78 Privacy Policy – How Your Personal Data Is Handled

This Privacy Policy explains what personal information ph78 collects from Filipino players, how it is used, and the steps we take to keep it secure. Reading this page helps you understand your rights and make informed decisions about your account.

What We Collect and Why

1. Information You Provide Directly

When you register on ph78, we collect the details you submit in the sign-up form — including your full name, date of birth, email address, and contact number. This information is required to verify your identity, confirm your eligibility to use the platform, and set up your account correctly. If you contact our support team, we may also retain records of that correspondence to help resolve your query and improve our service. Payment-related details such as your preferred deposit method and transaction history are collected to process your deposits and withdrawals in Philippine pesos. You are responsible for ensuring that all information you provide is accurate and kept up to date. Providing false or misleading information is a breach of our Terms and Conditions and may result in account suspension. We do not collect more information than is necessary for the purposes described in this policy.

2. Information Collected Automatically

When you access ph78 through a browser or mobile device, we automatically collect certain technical data to keep the platform running smoothly and securely. This includes your IP address, device type, operating system, browser version, and the pages you visit within the platform. We also collect session data such as login timestamps, game activity, and betting history to monitor for unusual patterns and protect the integrity of the platform. This data helps us identify and respond to potential security threats, including unauthorised access attempts. Aggregated and anonymised usage data may be used to improve the platform's features and performance over time. We do not use this automatically collected data to build individual advertising profiles or sell it to third-party marketers.

3. How We Share Your Information

ph78 does not sell your personal data to any third party under any circumstances. We may share limited information with trusted service providers who assist us in operating the platform — such as payment processors who handle your PHP deposits and withdrawals, and identity verification partners who help us confirm your eligibility. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies if required to do so by law, court order, or to prevent fraud and financial crime. In the event that ph78 undergoes a business restructure or ownership change, your data may be transferred as part of that process, and you will be notified in advance where reasonably practicable. We do not share your data with advertisers, data brokers, or any organisation outside the scope described in this policy. Any third party that receives your data is bound by confidentiality obligations consistent with this Privacy Policy.

4. How We Protect Your Data

ph78 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all such staff are trained on data handling obligations. We conduct regular security reviews and apply updates promptly to address any identified vulnerabilities in our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection regulations. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your ph78 account. If you suspect any unauthorised activity on your account, contact us immediately at [email protected].

5. Your Rights as a Data Subject

As a user of ph78 based in the Philippines, you have rights over your personal data under applicable data protection law. You may request access to the personal information we hold about you at any time by contacting [email protected] with your account details and a description of the information you are requesting. If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you wish to withdraw your consent for a particular use of your data, you can do so by contacting our support team — though this may affect your ability to use certain features of the platform. We will respond to all data rights requests within a reasonable timeframe and in accordance with our obligations under Philippine law. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

6. Data Retention

ph78 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and operational requirements. Transaction records and account activity logs may be retained for a longer period where required by Philippine financial regulations or anti-money laundering obligations. When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you close your account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the legally required retention period. You may request information about how long specific categories of your data are retained by contacting [email protected]. We do not retain data beyond what is necessary or legally required. Our retention practices are reviewed periodically to ensure they remain appropriate and compliant.

7. Updates to This Privacy Policy

ph78 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Continued use of the ph78 platform after a revised policy has been published constitutes your acceptance of the updated terms. If any changes significantly affect your rights or how your data is used, we will make reasonable efforts to notify you through a notice on the platform. If you have questions about any aspect of this Privacy Policy, you can reach our support team at [email protected]. Your trust is important to us, and we are committed to being transparent about how we handle your information.

Last reviewed: 2025. For data-related queries, contact [email protected].

Common Questions About Your Privacy

Quick answers to what Filipino players most often ask about data handling on ph78.

No — ph78 does not sell your personal information to any third party. Your data is only shared with trusted service providers who help us operate the platform, such as payment processors, and only for the specific purpose required. All such providers are bound by confidentiality obligations. We do not share your data with advertisers or data brokers under any circumstances.

You can submit a data access or deletion request by emailing [email protected] with your account details and a description of your request. We will respond within a reasonable timeframe in accordance with applicable Philippine data protection law. Please note that some data may need to be retained for legal or regulatory reasons even after a deletion request. If you have any questions about the process, our support team is happy to assist.

When you close your account, ph78 will begin removing your personal data from active systems. However, certain records — such as transaction history and identity verification data — may be retained in secure archives for the period required by Philippine financial and regulatory obligations. Once the retention period has passed, this data will be securely deleted or anonymised. You can contact [email protected] for more details about what is retained and for how long.

For a full overview of the rules governing your use of the platform, visit the Terms and Conditions page. For guidance on managing your gaming activity responsibly, see the Responsible Gaming page. If you have a question not covered here, the FAQ page has answers to many common queries. You can also reach our support team directly at [email protected] for any privacy-related concerns.

Ready to Join ph78?

Now that you know how we handle your data, you can register your free account with confidence and start exploring sports betting, live casino, and slot games — all in Philippine pesos with full mobile support.